Contact & support.
The shop is open to browse but not yet open to order. This page says what that means, and how to reach us.
Last updated
Where we are right now
You can browse both coin catalogues, see live metal rates, and build a bag. You cannot place an order: online ordering is switched off, and no payment can be taken or attempted while it is.
That is a deliberate state, not an outage. A few things are still being settled, including how tax is applied to a coin, and we would rather not take money until they are right.
The company
- Registered name
- Coins & Bars Retail Private Limited
- Registered office
- 185 / 248, Royapettah High Rd, Mylapore
Chennai, Tamil Nadu 600004
India - GSTIN
- 33AANCC7956M1ZY
Reaching us
Not settled yet · We have not published a support email or phone number yet. Rather than print an address that nobody is monitoring, this page will carry the real channels the moment they are staffed — before ordering opens, not after.
If you already hold an account with us, the account area is the place your order history will appear once ordering is live.
Policies and complaints
The rules that will apply to every order are already published: our Terms & Conditions, Shipping & Delivery, Cancellation, Returns & Refunds and Privacy Notice. To complain, or to escalate a complaint, see Grievance Redressal.
Questions this site already answers
- How a coin's price is built, and what happens when the rate feed goes stale — see the rate board and the notes on any listing.
- What we are not claiming — hallmarking, assay, certification, refiner and origin are all absent on purpose, because we hold no stored evidence for them.