Shipping & delivery.

Not settled yet · Online ordering is not open yet, so no order can be placed today. This text is what will apply to every order once it opens.

We deliver only to addresses in India. At checkout we check the PIN code of your delivery address. If we cannot serve it, we tell you before you pay, and you cannot place the order to that address.

Shipping is free on every order. Every parcel is insured in transit for its value, at no extra cost to you. There are no hidden charges added after you pay.

Coins are packed in tamper-evident packaging. If the seal on the parcel or the coin's pack is broken, torn or looks tampered with when it arrives, do not accept it. Refuse the delivery and tell us.

Your coins are carried by Sequel Logistics, BVC Logistics and CMS Info Systems, specialist secure-logistics companies that move precious metal and valuables.

Not settled yet · We do not yet publish standard delivery times.

We will tell you the expected dispatch and delivery time for your order on its order page before you pay, and update the page when it ships. We will not promise a date we cannot keep.

Because the parcel contains precious metal, it is handed over only after the recipient confirms a one-time password (OTP) or shows valid photo ID. Please make sure someone at the address can do this. The carrier cannot leave the parcel with a neighbour, at a door or in a letterbox.

We carry the risk until the parcel is delivered. Ownership passes to you on delivery.

If nobody can receive the parcel, the address is wrong, or the delivery is refused, the carrier may try again. If it still cannot be delivered, the parcel comes back to us (a “return to origin”).

When a returned parcel reaches us and we have checked that its seal is intact, we will contact you through your account. We will either send it again or, if you prefer, cancel the order and refund the amount you paid within 7–15 business days.

If the tracking stops or your parcel does not arrive, tell us. We will trace it with the carrier for up to 15 days. If it has not been found by then, we refund the full amount you paid, within 7–15 business days, to your original payment method. You do not need to make an insurance claim yourself; that is our job.

Cancelling before dispatch, damaged or wrong items, and refunds are covered in our Cancellation, Returns & Refunds policy. The full contract is in our Terms & Conditions.